Privacy policy

INTRODUCTION

As part of its activity, the company Ambrolia SARL, whose head office is located at 16 bd Gambetta in Villeneuve les Avignon 30400, collects and processes information, some of which is qualified as "personal data". Ambrolia attaches great importance to respect for privacy, and only uses this data responsibly and confidentially and for a controlled purpose.



PERSONAL DATA

On the www.ambrolia.com website, there are two types of data that may be collected:


Data transmitted directly

These data are those that you transmit to us directly, via a contact form or by email. The mandatory fields to be completed in the context of a contact via the form are as follows: "email address".

Once you have created an account on the www.ambrolia.com website, the information that may be requested is as follows: "email address", "first name", "last name", "postal address", "date of birth », « phone number ».

Data collected automatically

During your visits, once your consent has been given, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.



USE OF DATA

The data that you transmit to us directly is used for the purpose of contacting you again and/or in the context of the request that you make to us. "Web analytics" data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and any errors in order to constantly improve the experience. users. These data are used by Ambrolia SARL, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.



LEGAL BASIS

Personal data is collected only after mandatory consent of the user. This consent is validly collected (buttons and checkboxes), free, clear and unequivocal.



THE DURATION OF THE CONVERSATION

The data will be saved for a maximum period of 3 years.



COOKIES

Here is the list of the main cookies used and their purpose:


Cookies Google Analytics : Web analytics

Prestashop data: Web and sales analytics, email contacts

Smartsupp: Recording of written conversations

Vikinguard : Web analytics

PayGreen: Banking access with encrypted protection of your data

Instagram: Link to our Instagram account



RIGHTS REGARDING PERSONAL DATA

You have the right to consult, request modification or deletion of all your personal data. You can consult them by going to the attracted area of your personal customer account.



RIGHT OF CORRECTION AND RECOVERY OF DATA

In accordance with the law, you have the option of requesting rectification or deletion of your data collected by Ambrolia SARL within the frameworks described above. To do this, you can go to your Ambrolia account and download the summary of the data we have in our possession. You can then communicate it to us by email via the contact form or at support@ambrolia.com, accompanied by your explicit request.



CONTACT DATA PROTECTION OFFICER

The person in charge of the processing carried out via the Site is Annabelle Ramis, available for any information concerning the processing of data by Ambrolia.

The Data Protection Officer can be contacted by phone or email: 07.55.60.12.21 - support@ambrolia.com

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